Privacy Policy

1. Introduction

Ezra Mobility Group LLC ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out a booking inquiry or rental application
• Submit a driver application
• Contact us via email, phone, or our website
• Sign a Rental Agreement or other contract

This information may include:

• Full name, date of birth
• Email address, phone number, physical address
• Driver's license number and state
• Vehicle preferences and rental history
• Payment information
• Background check information (with your consent)

Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

• IP address, browser type, operating system
• Pages visited, time spent, referring URL
• Device information

3. How We Use Your Information

We use the collected information to:

• Process and manage vehicle rental requests and bookings
• Evaluate driver applications and conduct background checks
• Communicate with you about your account, bookings, and inquiries
• Provide customer support
• Improve our website and Services
• Comply with legal obligations
• Prevent fraud and ensure the security of our vehicles and Services

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help us operate our business (e.g., background check providers, payment processors, insurance providers)
• Legal Authorities: When required by law, court order, or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission or storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Rental records may be retained longer for insurance and legal purposes.

7. Your Rights

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent at any time
• Opt out of marketing communications

To exercise these rights, contact us at info@ezramobilitygroup.com.

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

12. Contact

If you have questions about this Privacy Policy or our data practices, please contact us:

Ezra Mobility Group LLC
Austin, Texas
Email: info@ezramobilitygroup.com
Phone: (512) 348-8425